Privacy Policy

Effective Date: May 8, 2026 TransparentHomeOffers.com respects your privacy and is committed to protecting the information you provide when using this website. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and what choices you have regarding your personal information. By using this website, registering for an account, submitting information, or participating in any property-related registration or offer process, you agree to the practices described in this Privacy Policy.

1. Who We Are

TransparentHomeOffers.com is a real estate-related website used to provide property information, open-house registration, buyer registration, account access, offer-window updates, and related communications for available properties. This website may be used in connection with properties represented by licensed real estate professionals. The site is intended to help interested buyers, buyer agents, listing agents, sellers, and authorized service providers communicate more efficiently and transparently regarding specific properties.

2. Information We Collect

We collect information that you voluntarily provide when you use the website, register for an account, submit a form, request information, or communicate with us. The information we may collect includes:

• Name
• Email address
• Phone number
• Property of interest
• Account username or login details
• Registration information
• Buyer agent information, if applicable
• Communication preferences
• Messages or inquiries you submit through the website
• Information related to your interest in a specific property
• IP address, browser type, device information, pages visited, and general website usage data

We do not intend for buyers to upload loan documents, proof of funds, pre-approval letters, or other financial documents directly to this website. Buyer qualification documents, if required, are collected and reviewed outside of this website by the listing agent or another authorized real estate professional.

3. How We Use Your Information

We use the information we collect for legitimate property-related and business purposes, including:

• Creating and managing your website registration
• Confirming your interest in a specific property
• Communicating with you about a property you viewed, registered for, or asked about
• Providing property updates, open-house information, offer-window updates, account notices, and related real estate communications
• Helping the listing agent or authorized representative determine whether a registered user may receive access to certain property-related features
• Maintaining internal records
• Improving website functionality, security, and user experience
• Responding to questions, requests, or support needs
• Complying with applicable legal, regulatory, brokerage, MLS, or transaction-related obligations

We do not sell your personal information. We do not share your personal information with third parties for unrelated promotional or marketing purposes.

4. Text, Phone, and Email Communications

By submitting your phone number, email address, or registration information, you agree that TransparentHomeOffers.com and authorized parties involved in the property registration or offer process may contact you regarding your registration, account status, property availability, open-house attendance, buyer approval status, offer-window updates, and related real estate communications. Communications may be sent by phone, text message, or email. Message and data rates may apply. Consent to receive text messages is not required as a condition of purchasing any property. You may opt out of text messages by replying STOP to a text message. You may also request that we stop contacting you by emailing us using the contact information listed below.

5. How We Share Information

We may share limited information only as reasonably necessary to operate the website, manage property-related communications, and support the real estate process. We may share information with:

• The listing agent or authorized real estate professional connected with a property
• The seller or seller’s authorized representatives, where appropriate
• Buyer agents, if you identify one or if communication is needed regarding your participation
• Website hosting providers
• CRM, email, text messaging, or communication service providers
• Security, analytics, and technical support providers
• Legal, regulatory, brokerage, MLS, or transaction-related parties when required or appropriate

We require service providers to use personal information only for the purpose of providing services to us or supporting the property-related process. We do not sell personal information. We do not share mobile phone numbers or text-message consent with third parties for their own independent marketing or promotional use.

6. Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, log files, or similar technologies to improve the website, understand visitor activity, protect site security, and improve user experience. Cookies may help us understand:

• Which pages are visited
• How visitors interact with the site
• Whether website features are working properly
• General traffic and usage patterns

You can usually modify your browser settings to decline cookies. If you disable cookies, some parts of the website may not function properly.

7. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, disclosure, alteration, or loss. However, no website, internet transmission, email, text message, or electronic storage system is completely secure. For that reason, we cannot guarantee absolute security. You should avoid sending sensitive financial documents, loan documents, proof of funds, account numbers, Social Security numbers, or other highly sensitive information through this website unless specifically instructed through a secure and approved method.

8. Third-Party Links

This website may contain links to third-party websites, property pages, service providers, scheduling tools, video platforms, forms, or other resources. Once you leave TransparentHomeOffers.com, we are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policy of any third-party website you visit.

9. Retention of Information

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Managing registrations and account access
• Communicating about properties
• Maintaining transaction-related records
• Complying with brokerage, legal, regulatory, or business obligations
• Resolving disputes
• Improving and securing the website

When information is no longer reasonably needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

10. California Privacy Notice

This section applies to California residents and is intended to address rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, commonly referred to as the CCPA/CPRA.

Categories of Personal Information We May Collect

Within the past twelve months, we may have collected the following categories of personal information: Identifiers Examples include name, email address, phone number, IP address, account login information, and similar contact information. Internet or Network Activity Examples include browser type, device information, pages visited, time spent on the website, and interactions with website features. Commercial or Property-Related Information Examples include properties viewed, properties registered for, open-house registration activity, account status, and property-related inquiries. Communications Information Examples include messages, form submissions, emails, texts, or other communications you send to us. Inferences Examples may include general interest in a property or property-related service based on your registration or website activity. We do not intentionally collect sensitive personal information through this website, such as Social Security numbers, financial account numbers, loan documents, proof of funds, or government identification documents.

Purposes for Collecting Personal Information

We collect and use personal information to:

• Provide website access and registration
• Communicate with users about specific properties
• Manage account access and property-related features
• Coordinate with listing agents, sellers, buyer agents, or authorized representatives
• Improve website performance and security
• Respond to requests and inquiries
• Maintain records
• Comply with applicable laws and obligations

Sale or Sharing of Personal Information

We do not sell personal information. We do not share personal information with third parties for unrelated promotional or marketing purposes. We do not transfer your text-message opt-in consent to third parties for their own independent marketing use.

Your California Privacy Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, or share
• Request access to specific personal information
• Request deletion of personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, if applicable
• Limit the use of sensitive personal information, if applicable
• Not be discriminated against for exercising privacy rights

How to Submit a Privacy Request

To submit a privacy request, contact us at: Email: [email protected] Website: TransparentHomeOffers.com We may need to verify your identity before responding to your request. We will use information provided in connection with a privacy request only to verify your identity and respond to the request. We will respond within the time required by applicable law.

11. Children’s Privacy

This website is intended for use by adults interested in real estate-related information and services. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Visitors Outside the United States

This website is intended primarily for users located in the United States. If you access the website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update the policy, we will revise the effective date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact us at: TransparentHomeOffers.com Email: [email protected]